Connection has dropped

[Joliesaranne]

My broadband and and wifi stopped working yesterday afternoon and My Sky said there was a problem in my area. 
My Sky now states it is all working again, but after going through through the steps to reset my box, it still has no connection.

Dies anyone have any idea for me please?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147