Connection good but no internet

[Vickyn]

I've checked my connection and everything is showing good but I've got a flashing orange Internet light and no WiFi 

[jamesn123]

@Vickyn 

Have you tried running the line test in the My Sky app? If you have a line fault it should allow you to report it to Sky/book an engineer

[Vickyn]

I've done that and it says everything is working but it isn't 

[jamesn123]

@Vickyn 

I've escalated your post to Sky, look out for a message on the forum

[Vickyn]

Thank you. I'm going round in circles on sky trying to get help!

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Vickyn to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.