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Discussion topic: Connecting
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This message was authored by: Mikey1801
Message posted on 25 May 2024 08:03 PM
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Connecting
Having issues with the router connecting to the internet everything is set up but no connection have tried resetting it & other cables but don't have a clue
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 26 May 2024 08:02 AM
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Re: Connecting
@Mikey1801 is this a new service or has it worked in the past? If the service has worked before log into the My Sky app using a mobile connection and click to run the full connection test - ignorecany result from the lastvroutine test - as thst will tell you if Sky are aware of a fault. If it doesnt call Sky whose lines are open now and reportvthe issue.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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