Discussion topic: Fibre install

This message was authored by: tashacatx · ‎24 May 2024

I've had my fibre install today as I have upgraded to ultrafast. I had the install at 15:45 and I still have no WiFi connection, the engineer was trying to get it to connect with help from another person over the phone and then told us it would be around an hour. I still don't have any connection and no way to contact sky. The app says I have a WiFi issue but then tests them and says no error.

This message was authored by: Chrisee · ‎25 May 2024

@tashacatx if the service is still down this morning call Sky and report the problem.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: tashacatx · ‎26 May 2024

I have done and they said they would work on it and get back to me, still contact from them since and WiFi still isn't working.

This message was authored by: Chrisee · ‎26 May 2024

@tashacatx unfortunately if its an Openreach issue they dont work on domestic lines at weekends.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Fibre install

Fibre install

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