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Discussion topic: Connected to the hub but no internet
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This message was authored by: Leeta
Message posted on 12 Dec 2025 08:10 AM
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Connected to the hub but no internet
Orange lights on the router under internet and voice.
allthough the hub is seen to connect to, internet is inoperational.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Dec 2025 09:24 AM
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Re: Connected to the hub but no internet
@Leeta using a mobile run the service checker in the My Sky app as thst can tell you if Sky arexaware of an issue affecting your line. If they arent and the app offers no further help call Sky.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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