@ConnieC the hub has lost its connection to the exchange. The online service checker in the My Sky app run over a mobile connection will once it picks up thhe line drop (it takes up to an hour to do that) will walk you through some checks before offering to book an engineer.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
