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Discussion topic: Connected to WiFi but says no Internet

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This message was authored by: Miffy

Message posted on ‎14 Jun 2025 06:39 PM

Connected to WiFi but says no Internet

My WiFi is saying no Internet.
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This message was authored by: JimM1

Message posted on ‎14 Jun 2025 06:54 PM

Re: Connected to WiFi but says no Internet

@Miffy What is your hub showing!

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

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Message posted on ‎14 Jun 2025 07:36 PM

Re: Connected to WiFi but says no Internet

Posted by a Superuser, not a Sky employee. Find out more

@Miffy 

Does something like a reboot of your broadband hub at the mains fix it ?

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This message was authored by: Miffy

Message posted on ‎14 Jun 2025 07:42 PM

Re: Connected to WiFi but says no Internet

Hi, no I've tried that. The voice light on the hub is amber

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Message posted on ‎14 Jun 2025 07:44 PM

Re: Connected to WiFi but says no Internet

@Miffy Switch the hub off, leave it for an hour then put it back on!

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