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Discussion topic: Compensation

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Emmajane13
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This message was authored by Emmajane13 This message was authored by: Emmajane13

Compensation

‎09 Jun 2023 11:08 AM

I'm waiting for compensation but would like this money straight into my bank account! 
I'm no longer a customer due being treated unfairly !

 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Compensation

‎09 Jun 2023 11:10 AM - last edited: ‎09 Jun 2023 11:11 AM

Posted by a Superuser, not a Sky employee. Find out more

@Emmajane13  I'm afraid you're not talking to Sky Customer services, nothing will happen on the back of a forum post.  Any compensation is always added as a credit to your Sky account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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TimmyBGood
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Re: Compensation

‎09 Jun 2023 11:22 AM

Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:

@Emmajane13 

Any compensation is always added as a credit to your Sky account.

Unless the account is already closed, I believe, but then there would be a further delay.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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