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Discussion topic: Charges
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This message was authored by: steve45hayes
Message posted on 02 Oct 2026 07:56 PM
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Charges
I'm being charged £30 from my previous broadband supplier will sky pay this and how
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Oct 2026 08:12 PM
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Re: Charges
You pay the charge then Sky will apply a credit to your account as per this:
https://www.sky.com/help/articles/switching-credit-offer
You must provide a copy of the bill from your previous supplier where you have been charged an early termination fee and a copy of a statement showing that you have paid it and send these to Sky via this email address - [email protected]
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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