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Discussion topic: WiFi keeps shutting down
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This message was authored by: Bri25
Message posted on 02 Oct 2026 08:19 PM
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WiFi keeps shutting down
My sky "super fast" "super reliable" broadband keeps shutting down. This has been happening for months it's an absolute joke. Tomorrow I will be looking to change supplier for all the sky products.
when I call I get zero help
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Oct 2026 08:26 PM
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Re: WiFi keeps shutting down
The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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