09 Jan 2024 12:58 PM
Im trying to change my wifi name in the router settings when clicking save comes up with error code no option to change this in the app any help would be appreciated
09 Jan 2024 02:01 PM
Legand that worked thanks for the help @jamesn123
09 Jan 2024 01:03 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have the Sky Max hub?
09 Jan 2024 01:07 PM
No just a regular one
09 Jan 2024 01:09 PM
Posted by a Superuser, not a Sky employee. Find out more@Jamesnich24 How is the device that you are connected to the router to make these changes, as it is best to do this through a wired connection, rather than over Wi-Fi.
09 Jan 2024 01:13 PM
Right i see im using my phone on wifi would it be better using my laptop on ethernet ?
09 Jan 2024 01:20 PM
Posted by a Superuser, not a Sky employee. Find out moreYeah try via ethernet
09 Jan 2024 02:01 PM
Legand that worked thanks for the help @jamesn123
24 Mar 2024 11:08 AM
Is there a workaround for those of us who do not have an Ethernet device?
24 Mar 2024 12:39 PM
Posted by a Superuser, not a Sky employee. Find out more
Only to try different web browsers: Safari seems to be the least likely to succeed.
24 Mar 2024 04:43 PM
Urgh. All my devices are apple lol. I'll see if I can use my work laptop tomorrow and update the thread if successful.
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