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Discussion topic: When using our mobile phone or laptop the WiFi goes down and keeps saying no internet

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This message was authored by: Jennifer57

When using our mobile phone or laptop the WiFi goes down and keeps saying no internet

whilst trying to use our mobile phones and laptops a no internet message keeps flashing on the phone

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This message was authored by: Chrisee

Re: When using our mobile phone or laptop the WiFi goes down and keeps saying no intern

Posted by a Superuser, not a Sky employee. Find out more

@Jennifer57 is the internet light on your Sky hub green or amber. Amber meabs the hub has lost its connection. If ghst applies runnthe My Sky app over a mobile connection to see if it tells you there is a known fault in your area if it doesnt give Sky a call. Calls to Sky on a Sky Talk line or mobile are free justvdial 150.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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