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This message was authored by: JanesBond007

Changing from BT to Sky

Have just cancelled BT broadband and TV. Such is their want that I have to give 30 days notice which takes me to 27/09. Have now ordered Sky Glass TV and broadband online  and been informed connection date is 30/08. Will I be able to access Sky Broadband whilst BT is still connected?? 
thank you 


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This message was authored by: TimmyBGood Answer

Re: Changing from BT to Sky

Posted by a Superuser, not a Sky employee. Find out more

@JanesBond007 wrote:

. Will I be able to access Sky Broadband whilst BT is still connected?? 


No, which suggests Sky is intending to provision before the BT notice period has elapsed.  That may mean BT charges you a penalty payment, which Sky should then cover as an account credit (which has to be claimed manually)

 

https://www.sky.com/help/articles/switching-credit-offer 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood Answer

Re: Changing from BT to Sky

Posted by a Superuser, not a Sky employee. Find out more

@JanesBond007 wrote:

. Will I be able to access Sky Broadband whilst BT is still connected?? 


No, which suggests Sky is intending to provision before the BT notice period has elapsed.  That may mean BT charges you a penalty payment, which Sky should then cover as an account credit (which has to be claimed manually)

 

https://www.sky.com/help/articles/switching-credit-offer 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: JanesBond007

Re: Changing from BT to Sky

Thank you 

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This message was authored by: JanesBond007

Re: Changing from BT to Sky

Many thanks 

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