Can’t get wifi in some rooms

[Benjamino]

We aren't receiving the wifi signal in some of the upstairs rooms of the house. I'm wondering how we can go about getting signal in these room.

Thanks 

[cookiemonsteruk]

@Benjamino 

What hub do you have at the minute ?

Have you taken out sky broadband boost or sky max wifi add ons?

[Benjamino]

We just have a wifi box which says Sky on the front. Power, Internet, wifi, voice. Just the standard. 

[TimmyBGood]

@Benjamino 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.