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Discussion topic: Changing email

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Avatar for Baz1955
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This message was authored by: Baz1955

Message posted on ‎01 Dec 2025 12:10 PM

Changing email

I have changed from virgin to sky. My virgin email is not working now, how do I gain access to my emails now 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Dec 2025 12:16 PM - last edited: ‎01 Dec 2025 12:56 PM

Re: Changing email

Posted by a Superuser, not a Sky employee. Find out more

@Baz1955  If you moved all services from Virgin Media as I understand it you would also lose your email account, unless any fellow posters know different?

 

PS your post has been moved from the email board as your issue is unrelated to Sky/Yahoo email.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎01 Dec 2025 12:50 PM

Re: Changing email

Posted by a Superuser, not a Sky employee. Find out more

Hi @Baz1955 

You would need to speak to Virgin about this 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Message posted on ‎01 Dec 2025 01:17 PM

Re: Changing email

Posted by a Superuser, not a Sky employee. Find out more

@Baz1955 

If you do need to setup a new one then you should note you do not get an email address with Sky so it might be worth setting one up at either Gmail (Google) or Outlook.com (Microsoft) and use that then should you move between suppliers again in the future this issue will not occur again.

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Message posted on ‎01 Dec 2025 09:40 PM

Re: Changing email

Some internet providers will keep your email address open when you leave but virgin does not 

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This message was authored by: JimM1

Message posted on ‎01 Dec 2025 09:54 PM

Re: Changing email

@Baz1955 See the link!

 

What happens to your email address when you switch broadband provider

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