05 Feb 2023 08:47 AM
I'm trying to split my router into 2.4Ghz & 5 GHz.
I have followed the instructions by logging in using 192.168.0.1 & I can login, see what I need to do but every time I try to click apply it's kicking me off & saying this page can't be found - check your internet connection. I have tried this using wifi and running off my mobiles 4G & both end up with the same result
any ideas?
05 Feb 2023 08:52 AM
Posted by a Superuser, not a Sky employee. Find out moreAre you using an iPhone? Is so, try a different browser or if possible a device connected to the Hub by an ethernet cable.
05 Feb 2023 08:57 AM
Yea I'm using my iPhone.
I have tried it on Google & safari and both do the same.
do you think a computer would work better?
thanks
05 Feb 2023 09:35 AM
Posted by a Superuser, not a Sky employee. Find out more@Bettyboo123x when the hub reboots after you apply any changes your device will be disconnected. Once the hub is fully back up which takes 4 or 5 minutes log in to the hub again. If you have changed the SSID as part of your changes then you will need to re-connect your device to the wifi first.
As piinted out devices running ios have issues so the changes dont always stick. Easiest and quickest ona windows device connected by ethernet.
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