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Discussion topic: Changing activation date

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This message was authored by: NickEdge

Changing activation date

We move in to our new home on Friday 21st but our broadband won't be activated till Wednesday 26th. 

if the hub arrives sooner can the activation date be brought forward?

 

my wife works for herself and needs internet for her job. 

Thanks,

Nick 

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This message was authored by: 63johnw

Re: Changing activation date

Posted by a Superuser, not a Sky employee. Find out more

Hi @NickEdge  you have posted in the mobile section. Someone will probably move it to the broadband area of the community. I don't believe the date can be changed but someone with more knowledge may be able to advise. 

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This message was authored by: caesarome

Re: Changing activation date

Posted by a Superuser, not a Sky employee. Find out more

@NickEdge 

It is liklely that the date can not be changed but there is nothing from stopping you from calling Sky to find out.

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This message was authored by: SKY1992bf

Re: Changing activation date

Posted by a Superuser, not a Sky employee. Find out more

@63johnw wrote:

Hi @NickEdge  you have posted in the mobile section. Someone will probably move it to the broadband area of the community. I don't believe the date can be changed but someone with more knowledge may be able to advise. 


@NickEdge  I'm afraid @63johnw is correct it can't be changed and you have been given the first available date for your area 

 

the broadband service being discussed on here is for domestic use only and whilst people are free to use to work from home there is no provision for a quicker service or response time 


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