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Discussion topic: Change hub

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This message was authored by: Lukasz6

Change hub

Good day I would need to replace the router with a better one with an antenna because the range is weak. I need a strong router in the next room, the range is minimal

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This message was authored by: Highlinder

Re: Change hub

Posted by a Superuser, not a Sky employee. Find out more

@Lukasz6  Which hub do you have from the link below from Sky?

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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This message was authored by: Lukasz6

Re: Change hub

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 to that

This message was authored by: Highlinder

Re: Change hub

Posted by a Superuser, not a Sky employee. Find out more

@Lukasz6  You might want to look into getting a booster, Sky do offer them depending on the package you are on with them. Give them a call and see what options they can give you regarding this for coverage in your property.

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This message was authored by: Lukasz6

Re: Change hub

I probably have to close the contract.. it's so slow and I restored the internet on May 6.. the modem is in an open space, the signal is so weak that I don't have the internet when I'm 1 meter away from the device outside

This message was authored by: JimM1

Re: Change hub

@Lukasz6 How do you know that the signal is so weak when you are Standing 1M away from the hub, and NOT the outside that you have posted as that part does not make any sense.

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This message was authored by: Lukasz6

Re: Change hub

because the router is by the window and I'm in the yard outside the window and the range is weak

This message was authored by: JimM1

Re: Change hub

@Lukasz6 It more than likely will be, not easy to get the signal to pass out in that direction!

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