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Discussion topic: Change device from 2.4 GHz to 5 GHz

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This message was authored by: Chrisfrom3TFM

Change device from 2.4 GHz to 5 GHz

Good evening folks,

 

I currently have two designated cameras in the hallway of the block of flats I reside in to keep an eye out for anti-social behaviour, etc. however they never seem to catch the whole recording from someone coming in and going.

 

I've noticed today the two cameras are the only ones on the 2.4 GHz frequency and wondered if someone could advise me how I'd go about changing these to 5 GHz to see if that makes a difference?

 

The cameras are Imou Cell Go, Full Colour, 2K/3MP if that makes any difference.

 

Thanks in advance.

P.S., completely forgot to say I'm on Sky Fibre with the Sky WiFi Max hub.

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This message was authored by: JimM1

Re: Change device from 2.4 GHz to 5 GHz

@Chrisfrom3TFM Does not look like you can, the camera is a 2.4Ghz freq wifi4 or less device, you will have to adjust settings in the camera operation to start up and record quicker!

This message was authored by: Chrisee

Re: Change device from 2.4 GHz to 5 GHz

Posted by a Superuser, not a Sky employee. Find out more

@Chrisfrom3TFM many cameras only connect using the 2.4GHz band because that has longer range and should never need the higher speeds 5GHz band offers near the hub. From your description the issue sounds to be the cameras detection area is not set correctly which I assume you have to do in the camera's  app. I use Ring devices myself where you can draw an area in the app the camera will react to does your app offer the same?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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