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Discussion topic: Change delivery for sky hub and stream

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This message was authored by: Ella1195

Change delivery for sky hub and stream

I am moving on Saturday 31st August to a new place (3hrs away from where I currently live) 

I have set up the sky broadband and stream but I am worried about the delivery of the product as I won't be at the new place on weekdays for a few weeks. But need internet at the weekends.

 

does anyone know if I can have it delivered somewhere else? Like my friends house or the post office? 
and how do I change the delivery date? 

thanks for any advice

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This message was authored by: JimM1

Re: Change delivery for sky hub and stream

@Ella1195 The items will be dispatched to the address that you have on the order, Hub few day's before the activation date, but stream puk would be out the door asap, so may be worth you haveing a look at your sky order online in your account, details by text or e-mail are sent and should allow you to track etc!

This message was authored by: Chrisee

Re: Change delivery for sky hub and stream

Posted by a Superuser, not a Sky employee. Find out more

@Ella1195 for security reasons Sky only dispatch kit to the addess the service is to be used at. The courier delivering the pucks should contact you to offer delivery options including the option of delivering to a collection point. The hub is delivered by the postman who should leave a card if nobody is there with the address of the local mail collection point. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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