14 Jul 2022 01:04 PM
Currently, am using ultrafast so is it possible to change this to any lower plan.
14 Jul 2022 01:16 PM
Posted by a Superuser, not a Sky employee. Find out more@Sam017372 You woud need to call Sky to discuss this.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
14 Jul 2022 01:21 PM
Posted by a Superuser, not a Sky employee. Find out morePossibly, if you are outside any minimum contract period. Within a minimum period you'd face a penalty payment to compensate Sky for loss of expected income.
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