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Discussion topic: Change activation date/router delivery

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BenjaminC94
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This message was authored by BenjaminC94 This message was authored by: BenjaminC94

Change activation date/router delivery

‎15 Dec 2024 12:07 AM

Hey, I just ordered broadband for my house (moving in Jan 10th) but the activation is 23rd Dec. The router will be delivered there as well but we aren't moving in until the date in Jan stated previously. Can Sky change it and potentially deliver the router to our current address as someone needs to be there! Thanks
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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: Change activation date/router delivery

‎15 Dec 2024 12:32 AM

Posted by a Superuser, not a Sky employee. Find out more

@BenjaminC94  You may be able to change installation date in your order tracking page in you Sky account or the MySky app.

 

Hubs are normally delivered to the installation address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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