0

Discussion topic: Cannot get online for Sky Glass

Reply
This message was authored by Ali2323 This message was authored by: Ali2323

Cannot get online for Sky Glass

I've tried everything, it's saying no issue with broadband or Sky Glass or network... but still no service 

Reply

All Replies

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Cannot get online for Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Ali2323 wrote:

I've tried everything, it's saying no issue with broadband or Sky Glass or network... but still no service 


Is your internet working on other devices ?

 

have you tried the reset network option in glass settings 

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
Ali2323
Topic Author
This message was authored by Ali2323 This message was authored by: Ali2323

Re: Cannot get online for Sky Glass

Hi yes tried all those things, I have internet working on all other devices, restarted and rebooted everything, it is really weird! 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Cannot get online for Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

Are you able to run a Ethernet cable from the router to the tv 

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion