Discussion topic: Speed sky glass needed at its inception
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 09 Jan 2025 05:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Speed sky glass needed at its inception
Does any one know the speed sky glass needed at its inception. I signed up 2yrs ago and have had problems with broadband from early on and this is now catastrophic in terms of interrupted reception including total cessation for ages before anything come back.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 09 Jan 2025 05:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Speed sky glass needed at its inception
@Tenor Sky Glass/Stream needs at least 25mbps for HD & 35mbps for UHD, you can check what speed is getting to your Glass TV by opening the netflix app, going to Get Help and run conection test.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 09 Jan 2025 07:33 PM - last edited: 09 Jan 2025 07:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Speed sky glass needed at its inception
The initial advice from launch in October 2021 was revised in April 2023.
Until recently, Sky was stating that the new service would work with any broadband ISP, albeit with the caveat that “all content on Sky Glass or Sky Stream is streamed via broadband, minimum speed of 10Mbps required” (download). The 10Mbps figure reflected their requirement for streaming in at least High Definition (HD) quality, while 25Mbps was only recommended for those streaming in 4K/HDR and with Dolby Atmos.
However, the bad news is that Sky seems to have updated the small print on their Sky Stream product page, which now states this: “All content on Sky Glass or Sky Stream is streamed via broadband, minimum speed of 25mbps required.” In addition, they’ve also raised the recommended speed for those streaming in 4K/HDR and with Dolby Atmos from 25Mbps to 30Mbps.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 Jan 2025 09:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Speed sky glass needed at its inception
Also bear in mind that if you have other devices using your bandwidth simultaneously this could impact the required speeds
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page