Tried to switch to Sky, was cancelled by Sky as I was switching from NOW Broadband and apparently landline numbers cannot be ported between the same company!
Despite the cancellation, Sky still debited my CC by £5 and have been trying to get a refund for a week, the call centre in India are telling me it'll be o0n my next bill, what bill? there are no products or services as these were cancelled by SKY
Furthermore, sky have 'tagged' the landline number thus preventing me switching to another provider, is there any chance this can get sorted out.
We are getting close to end of contract and there is no intention of staying with NOW Btroadband
Any Advice...
