Cancellation fee

Krhysd11 · ‎11 Oct 2025

Hi. My BT broadband (EE)contact is currently £39 a month. For the same with Vodafone it would cost £23 a month. I'm in a contact until July '26 currently and the cancellation fee is £148. Would Vodafone pay the cancellation fee? Or would anyone know of any providers that would do this if it is a possibility? Thank you

SKY1992bf · ‎11 Oct 2025

@Krhysd11 Asking on the Vodafone forum would be the best option rather than the sky one

only the individual providers can answer your specific question not a competitor

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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Krhysd11 · ‎11 Oct 2025

Sorry I meant sky not Vodafone. Was making the same post on Vodafone. Been a long day haha

SKY1992bf · ‎11 Oct 2025

@Krhysd11 Sky will pay upto a £100 towards broadband cancellation fees and a further £100 if you switched tv services

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

caesarome · ‎11 Oct 2025

@Krhysd11

And to be clear the £100 they would pay is added to your account as a credit that can only be used to pay your bill or bills.

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