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Discussion topic: Canceling house move

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Ant1982
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This message was authored by Ant1982 This message was authored by: Ant1982

Canceling house move

‎27 Jun 2024 09:25 AM

I have recently requested a change of address as I have purchased a new house, unfortunately the moving date has been cancelled but my broadband has been switched off this morning before I was able to cancel the switch with sky, the help line phone number is useless as I can't actually speak to a person, anybody have any ideas on how I can get my broadband reactivated at my address?

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Canceling house move

‎27 Jun 2024 09:29 AM

Posted by a Superuser, not a Sky employee. Find out more

@Ant1982  You're going to need to call.  It's likely you will now have to wait for 10 working days before it will be reconnected.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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