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Discussion topic: Canceling house move

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This message was authored by: Ant1982

Message posted on ‎27 Jun 2024 09:25 AM

Canceling house move

I have recently requested a change of address as I have purchased a new house, unfortunately the moving date has been cancelled but my broadband has been switched off this morning before I was able to cancel the switch with sky, the help line phone number is useless as I can't actually speak to a person, anybody have any ideas on how I can get my broadband reactivated at my address?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎27 Jun 2024 09:29 AM

Re: Canceling house move

Posted by a Superuser, not a Sky employee. Find out more

@Ant1982  You're going to need to call.  It's likely you will now have to wait for 10 working days before it will be reconnected.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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