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Discussion topic: Cancel my order

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This message was authored by Anthonydesouza This message was authored by: Anthonydesouza

Cancel my order

I ordered new connection on 30.09.2023.

I want to cancel it

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This message was authored by GD1 This message was authored by: GD1

Re: Cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Anthonydesouza  You can't cancel orders via a public forum, you'll need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Anthonydesouza
Topic Author
This message was authored by Anthonydesouza This message was authored by: Anthonydesouza

Re: Cancel my order

Please give contact details to cancel my order

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Anthonydesouza 

edit: information already provided above 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Anthonydesouza  Please read my previous reply.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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