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Discussion topic: Cancel my contract

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This message was authored by: Fay_

Cancel my contract

I spoke to someone on the 18 the Dec could not resolve the issue and said will ring me back but never did. My contract has ended I want to leave if you can't help me with the deal that you have. I am paying 66 pounds for broadband that's too much for me.

 

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This message was authored by: Daniel0210

Re: Cancel my contract

Posted by a Superuser, not a Sky employee. Find out more

@Fay_ 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.


To cancel Sky Broadband and Sky Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).

NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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