Cancel internet

[Sarah477]

I would like to cancel my internet because it's down more than it works

[peter-marlow+1966]

You need to ring sky and  give  them  notice  to cancel  your  subscription  we are just fellow customers on here like yourself  we can't do  for you 

[Anonymous]

@Sarah477 You need to ring Sky. We are customers on here like you. You will find it difficult to cancel if in contract and may need to pay a penalty fee to leave the contract unless you're within the cooling off period. 

https://www.sky.com/help/articles/cancel-sky-broadband

There is a clause that allows you leave penalty free only if the speed is below the guaranteed speed for a certain period. I used it myself to exit my contract - I was only aware I could do because Sky emailed me with this option. 

[JimM1]

@Sarah477 Here is the link to get you started.

How to cancel your Sky Broadband | Sky Help | Sky.com | Sky Help | Sky.com

[caesarome]

@Sarah477 

You could always sign up to another provider via the switching service or speak to Sky about your ongoing issues.