Cancel fibre broadband

[A+Malc+UK]

Open Reach visited and confirmed there is no duct supply to the house. The landlord does not want any excavation works to house therefore order will need to be cancelled 

[Daniel0210]

@A+Malc+UK 

You will need to call Sky to cancel the order. If you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling a lot of large companies the start will be an automated response which may try to send you back to the forum.

[Chrisee]

@A+Malc+UK if you intend to stay in the property you might want to warn the landlord thst in the next few years Openreach will decommission the copper network leaving the property without a fixed line phone or broadband service.