11 Jul 2024 06:40 PM
Hello,
for the last 48 hours I can't connect to my network.
when I click to go on apps on my sky menu it says I'm not connected to the internet.
I have tried to reconnect with no luck.
I have turned off the router, I have taken the plug out of the mains. I have held down the two arrow buttons. Done everything...
yet still it is not connection to the internet.
12 Jul 2024 09:11 AM
Posted by a Sky employeeHi @Jessj85
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
12 Jul 2024 09:26 AM
I have been having the same problem and need help. Thanks
12 Jul 2024 10:05 AM
Posted by a Sky employeeHi there @Lukeo115 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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