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Discussion topic: Can't contact sky

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This message was authored by: Ultan12

Can't contact sky

Does anyone please have a working telephone number for sky (Republic of Ireland)?? My house has been left for almost a week with no broadband and no contact from sky, high levels of incompetence from the sky team and I can't seem to find a working contact number for them anywhere.
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This message was authored by: Daniel0210

Re: Can't contact sky

Posted by a Superuser, not a Sky employee. Find out more

@Ultan12 
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Note: if your services are restricted due to a missed payment/s any calls will only prompt you to pay what you owe.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: bittihuduga

Re: Can't contact sky

sorry cant find 0818 number on the page mentioned above.

i can see 0333 number

This message was authored by: Daniel0210

Re: Can't contact sky

Posted by a Superuser, not a Sky employee. Find out more

@bittihuduga wrote:

sorry cant find 0818 number on the page mentioned above.

i can see 0333 number


@bittihuduga 

As instructed in the post you need to change the flag in the corner to the ROI flag. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: bittihuduga

Re: Can't contact sky

thanks..it was in ROI

it could be that my ip is still in UK (my main problem to contact sky cc)

i changed location few times and then it showed up

thank you

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