Discussion topic: Can't contact sky
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Message posted on 06 Nov 2024 08:36 AM
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Can't contact sky
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Message posted on 06 Nov 2024 09:14 AM
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Re: Can't contact sky
@Ultan12
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).
Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).
Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
Note: if your services are restricted due to a missed payment/s any calls will only prompt you to pay what you owe.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 06 Nov 2024 11:22 AM
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Re: Can't contact sky
sorry cant find 0818 number on the page mentioned above.
i can see 0333 number
Message posted on 06 Nov 2024 11:23 AM
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Re: Can't contact sky
@bittihuduga wrote:
sorry cant find 0818 number on the page mentioned above.
i can see 0333 number
As instructed in the post you need to change the flag in the corner to the ROI flag.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 06 Nov 2024 11:25 AM
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Re: Can't contact sky
thanks..it was in ROI
it could be that my ip is still in UK (my main problem to contact sky cc)
i changed location few times and then it showed up
thank you
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