Discussion topic: Call from sky about problem
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Message posted on 23 Jul 2026 09:59 AM
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Call from sky about problem
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Message posted on 23 Jul 2026 10:04 AM - last edited: 23 Jul 2026 10:05 AM
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Re: Call from sky about problem
@Trishamcd4 What kind of discount and Sky would not call out of the blue offering compensation, more so if you've never raised an issue in the 1st place
Its likely to be scammers after personal info, did you provide them with any details?
Please see this help guide https://www.sky.com/help/articles/fraud-scams-start
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 23 Jul 2026 10:14 AM
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Re: Call from sky about problem
Calls out of the blue are highly likely to be a scam designed to capture your account details so they can order phones and tablets via it, if you gave them no details then you will not have any issues. If you did and a device turns up do not hand it over to a courier that then turns up to collect it as you need to call Sky about this who will give you advice abour returning it.
Also change your account password:
https://id.sky.com/change/password
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 23 Jul 2026 10:21 AM
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Re: Call from sky about problem
@Trishamcd4 wrote:
Has anyone else had sky call offering discount and compensation in the last few days?
100% a criminal scam attempt.
ISPs don't offer any such thing proactively.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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