27 Nov 2024 12:46 PM
Hi - my dog has chewed through the cable that connects the phone line to the broadband . The cable has purple ends everyone I have ordered online doesn't fit .. does anyone know the exact cable I need to purchase please thanks
27 Nov 2024 12:50 PM
Posted by a Superuser, not a Sky employee. Find out more
The one with purple ends is a dsl rj11-rj11 cable
27 Nov 2024 01:19 PM
You can pick one up from your local Screwfix:
https://www.screwfix.com/p/philex-black-unshielded-rj11-76702hs-ethernet-cable-3m/38511
I think I've even seen them in supermarkets.
28 Nov 2024 10:10 PM
Thanks everyone I ordered the wire and received today all back up and running again
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