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Discussion topic: Cable query

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Avatar for Michele9
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This message was authored by: Michele9

Message posted on ‎27 Nov 2024 12:46 PM

Cable query

Hi - my dog has chewed through the cable that connects the phone line to the broadband . The cable has purple ends everyone I have ordered online doesn't fit .. does anyone know the exact cable I need to purchase please thanks 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎27 Nov 2024 12:50 PM

Re: Cable query

Posted by a Superuser, not a Sky employee. Find out more

@Michele9 

 

The one with purple ends is a dsl rj11-rj11 cable

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Message posted on ‎27 Nov 2024 01:19 PM

Re: Cable query

You can pick one up from your local Screwfix:

 

https://www.screwfix.com/p/philex-black-unshielded-rj11-76702hs-ethernet-cable-3m/38511

 

I think I've even seen them in supermarkets.

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This message was authored by: Michele9

Message posted on ‎28 Nov 2024 10:10 PM

Re: Cable query

Thanks everyone I ordered the wire and received today all back up and running again 

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