29 Nov 2023 08:14 PM
Hi...where can I get the cable that goes from the router to the booster please in black...we got one from amazon but think its wrong as its not working...thank you
29 Nov 2023 09:21 PM
Posted by a Superuser, not a Sky employee. Find out more
Typically that would be a Cat5e ethernet cable with standard RJ45 plugs on both ends.
29 Nov 2023 09:27 PM
Do you know where I can get one from please...the one we got from Amazon isn't working...wondered if it has to be a proper Sky one
30 Nov 2023 09:48 AM - last edited: 30 Nov 2023 10:02 AM
Posted by a Superuser, not a Sky employee. Find out more
@MichelleW2 wrote:
wondered if it has to be a proper Sky one
Ethernet is an international standard (as long as it's legitimately Cat-rated) so there's no such thing as a 'proper Sky one'. Are you using a cabled connection to locate the booster somewhere that WiFi doesn't reach?
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