This discussion topic has been answered Discussion topic: Buying Sky Broadband, terminating Virgin Media fibre contract
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Message posted on 22 Aug 2025 01:47 PM
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Message posted on 22 Aug 2025 01:57 PM - last edited: 22 Aug 2025 02:02 PM
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@mozzab Just let sky do the OTS service and they take care off it all for you! Once sky inform VM you should in theory get an e-mail/text etc from VM notifying you of the fact that Sky are going to be taking over! From time to time it can go wrong so there is no 100% that it goes a smooth as you wish, so keep the eye on it!
Payment side you need to forget about that, VM may have a refund for you, sky payment start's the day you go live, and payment is taken 6-7 day's after that, if there is an overlap that is JUST unavoidable, so you may end up paying sky and VM with VM refunding the OVERPAYMENT at a later date! Computer generated once it raises the bill it's on the way and nothing is stopping it!!!
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Message posted on 22 Aug 2025 01:56 PM
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Re: Buying Sky Broadband, terminating Virgin Media fibre contract
You could use the switching service:
https://www.uswitch.com/broadband/guides/one-touch-switch/
The only issue you might have is getting an activation date n the same day you finish with Virgin.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Aug 2025 01:57 PM - last edited: 22 Aug 2025 02:02 PM
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@mozzab Just let sky do the OTS service and they take care off it all for you! Once sky inform VM you should in theory get an e-mail/text etc from VM notifying you of the fact that Sky are going to be taking over! From time to time it can go wrong so there is no 100% that it goes a smooth as you wish, so keep the eye on it!
Payment side you need to forget about that, VM may have a refund for you, sky payment start's the day you go live, and payment is taken 6-7 day's after that, if there is an overlap that is JUST unavoidable, so you may end up paying sky and VM with VM refunding the OVERPAYMENT at a later date! Computer generated once it raises the bill it's on the way and nothing is stopping it!!!
Message posted on 22 Aug 2025 03:10 PM
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Re: Buying Sky Broadband, terminating Virgin Media fibre contract
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