Buffering

[Mills2188]

Tested both my broadband and wifi connection says all of fine but when am streaming it constantly buffering , any help or tips how to sort this please as it driving me mental now 

thank you 

[JimM1]

@Mills2188 Streaming to what? Or does that not matter!

[Mills2188]

If am watching my soaps on catch up or if my kids are watching Netflix it always buffering , it come on for like 30 seconds and then it start buffering again 

[JimM1]

@Mills2188 And what speed package do you have from sky?

[Mills2188]

It says on my account it Sky Full Fibre 150 

but just done another health check and it now saying " speed to hub poor" 

[JimM1]

@Mills2188 Have a look at the service checker link below, then the Broadband and > to expand see, the 30 day history, sample of a FF500 below of mine what it looks like when sky check to the Hub!

Service Checker bars
https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393

https://www.sky.com/servicechecker

At the FF150 you have should be no issues streaming the both like you were doing, that was the reason i asked to see you had enough bandwidth to keep up!