Buffering badly

[coinneach85]

Hi,

we've recently had wifi upgraded, but it's really poor. It buffers a lot when watching tv and when the kids play on their games on their devices.

I should be getting 100+ but it's definitely not as strong as this  

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147