0

Discussion topic: Bt going digital

Reply
This message was authored by: Lexxy

Bt going digital

As my bt landline is going digital how can I keep sky broadband for sky+ box

 

Reply

All Replies

This message was authored by: TimmyBGood

Re: Bt going digital

Posted by a Superuser, not a Sky employee. Find out more

@Lexxy 

 

While your Sky+ box may still be plugged directly into a 'landline' socket, it hasn't actually used that connection for years: if it has online functionality then its broadband is arriving over either WiFi or ethernet cable, not the built-in dial-up modem (which was always far too slow for downloading)

 

There's no need to worry about the change in the telephone system or the end of service to internal extension sockets affecting any Sky television platform.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Lexxy
Level 1 icon
Topic Author
This message was authored by: Lexxy

Re: Bt going digital

I need phone line to download on demand programs  like landman for instance 

This message was authored by: TimmyBGood

Re: Bt going digital

Posted by a Superuser, not a Sky employee. Find out more

@Lexxy wrote:

I need phone line to download on demand programs  like landman for instance 


Yes, but that's done over broadband, not a phone line plugged directly into a Sky+ box.

 

Dial-up modem technology had a top speed of 56Kbs (and I'm not sure Sky ever went above 28.8Kbs ; ) for very basic interaction such as voting on TV talent shows.  The last generation of Sky+ HD boxes manufactured in 2014-15 didn't contain modems because they were obsolete even back then.

 

If you are currently downloading content to Sky+ then it's over either WiFi or ethernet cable from an internet router, not the 'phone' socket.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Lexxy
Level 1 icon
Topic Author
This message was authored by: Lexxy

Re: Bt going digital

Sky+ box is not wifi compatible  and needs broadband to download on demand programmes which needs a phoneline

You can still watch live programmes without phoneline

 

This message was authored by: TimmyBGood

Re: Bt going digital

Posted by a Superuser, not a Sky employee. Find out more

@Lexxy wrote:

Sky+ box is not wifi compatible  and needs broadband to download on demand programmes which needs a phoneline.

 

Again, that's not correct.  If a Sky+ HD box doesn't have WiFi on-board (only the final couple of generations did) it can either use an external Sky Mini Wireless Connector box to give it WiFi functionality or be plugged into an internet router using an ethernet cable.

 

The broadband may well be arriving at the router over a 'phone line', but the Sky+ box itself is not directly using such a line even if it has a cable plugged into its 'phone' socket.

 

You can still watch live programmes without phoneline

 

Without broadband  : the distinction is important.


 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Bt going digital

Posted by a Superuser, not a Sky employee. Find out more

@Lexxy wrote:

As my bt landline is going digital how can I keep sky broadband for sky+ box


To go back to your original query, is this because you have a separate BT voice service alongside Sky Nroadband, or have Sky themselves sent you a message about changes to the Openreach network?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Lexxy
Level 1 icon
Topic Author
This message was authored by: Lexxy

Re: Bt going digital

When I unplugged the phone line on demand doesn't work on sky+ box you need a phone line for on demand to work via the router 

This message was authored by: GD1

Re: Bt going digital

Posted by a Superuser, not a Sky employee. Find out more

@Lexxy  The phone line would not connect to your router, it sounds like you've disconnected the ethernet cable from the box to your router.

 

Perhaps you could provide a photo of the back of the box so we can clarify for you?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for Lexxy
Level 1 icon
Topic Author
This message was authored by: Lexxy

Re: Bt going digital

I have by phone line sky broadband but BT going digital you have to have bt broadband 

Sky won't move my sky+ box nearer to the broadband they want me to get skyq 

Avatar for Lexxy
Level 1 icon
Topic Author
This message was authored by: Lexxy

Re: Bt going digital

Disconnected the phone line 

I know you can watch live TV without phone line as I have already said on demand programs are the issue 

This message was authored by: TimmyBGood

Re: Bt going digital

Posted by a Superuser, not a Sky employee. Find out more

@Lexxy 

 

As @GD1 indicates, the phone and the ethernet sockets on the rear of a Sky+ HD box are two different things.

 

The phone socket is obsolete (and has been for years)

 

The ethernet socket may well be in use for on-demand content: if your box isn't using WiFi then it's the only way that can arrive.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply