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This message was authored by: SNARES

Broken DSL cable

Dog has chewed through my purple DSL cable, do Sky replace these? Or is there somewhere I can purchase a new one? 


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This message was authored by: TimmyBGood Answer

Re: Broken DSL cable

Posted by a Superuser, not a Sky employee. Find out more

@SNARES 

 

That's either 'RJ11 to RJ11' (if the ends are the same size) or 'RJ11 to BT jack' (if they are not)

 

Both varieties are widely available online: there are numerous Sky-branded examples on eBay, but a generic one should work just fine.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood Answer

Re: Broken DSL cable

Posted by a Superuser, not a Sky employee. Find out more

@SNARES 

 

That's either 'RJ11 to RJ11' (if the ends are the same size) or 'RJ11 to BT jack' (if they are not)

 

Both varieties are widely available online: there are numerous Sky-branded examples on eBay, but a generic one should work just fine.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: SNARES

Re: Broken DSL cable

Thank you mate, appreciate your advice on this. Il have a look online then if it doesn't have to be from sky. 

This message was authored by: Chrisee

Re: Broken DSL cable

Posted by a Superuser, not a Sky employee. Find out more

@SNARES modt every hardware/diy stire stock dsl cables makecsurectge connectors match the old cable.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: SNARES

Re: Broken DSL cable

Amazing, thank you very much for your advice. 

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