Broadband

[Andrew111]

Speed to quick, upload and download not good. Film takes time to load. Series lagging

[JimM1]

@Andrew111 Is this a list off problems only with nothing further from you? 

[Andrew111]

Hi

I cant see any answers?

[Andrew111]

The ping number is 29, sometimes over 100.

Download and upload speed 30

[Andrew111]

Hi Jim

See further details 

Ping speed 29 sometimes over 200

Download upload around 30

Movies slow to load if at all

Series forget lagging, pixilated screen etc

[JimM1]

@Andrew111 You should give sky a call, dial 150 from your landline and speak to customer service! You can also if you wish run a couple off checks from the links below!

https://www.sky.com/servicechecker

https://www.sky.com/help/articles/broadband-diagnostic-start

[Andrew111]

Hi Jim

Don't have a landlines, well phone that is.

Tried the old number I had for them no longer in use