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Discussion topic: Broadband went down about 5 hours ago
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This message was authored by: Broadbandoff
Message posted on 23 Oct 2024 04:43 PM
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Broadband went down about 5 hours ago
The internet just disappeared with no warning
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This message was authored by: Broadbandoff
Message posted on 23 Oct 2024 04:47 PM
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Re: Broadband went down about 5 hours ago
It's been off over 5 hours now and I work from home!
This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 Oct 2024 04:59 PM
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Re: Broadband went down about 5 hours ago
Unfortunately working from home cannot make domestic broadband any more reliable or resilient: it's still delivered by one of about thirty million standard Openreach circuits, and at any point in time a percentage of those inevitably have problems.
You'll need to log the issue with Sky and go through their standard troubleshooting.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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