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Discussion topic: Broadband supposed to be activated by 12 AM yesterday

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This message was authored by: YorkshireTea836

Broadband supposed to be activated by 12 AM yesterday

Hi guys having an issue my activation date was 11th Feb was told it would be turned on by 12 midnight and still nothing. Not sure what's going on and can't reach sky for help
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This message was authored by: Daniel0210

Re: Broadband supposed to be activated by 12 AM yesterday

Posted by a Superuser, not a Sky employee. Find out more

@YorkshireTea836 wrote:
and can't reach sky for help

@YorkshireTea836 

You won't at 0012. Customer Services do not operate 24/7. If it's still not activated when the lines open this morning give Sky a call. 

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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