Broadband speeds

[Anonymous]

My son is testing nriadband speed test on google  upload 7.1mbps 20.5 for download I'm paying for more than this I thought can you tell me why please 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147