@TonyG57
If the broadband has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
It's worth adding that Sky broadband being discussed on here is a domestic service and whilst it's fine for those customers working from home to use it they won't receive additional or quicker support.
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
