Broadband speed

[lisak]

Had engineer out and changed socket he left we had 100 speed week later back to 60 any ideas before I cancel 

[Chrisee]

@lisak there are a number if possible explanations but if you haveca black Sky hub please post its connection stats see Sky Hub statistics

If you have a white hub what does the service checker speectest show if you click through to see thecspedd history. 

[lisak]

It won't let me log in with those details or the WiFi password