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Discussion topic: Broadband speed

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This message was authored by: Lewis37

Broadband speed

Just got my broadband in yesterday 900mbs but averaging about 260mbs on all devices. Even hardwired xbox with high speed ethernet cable
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This message was authored by: Tom-W19

Re: Broadband speed

Posted by a Sky employee

Hi @Lewis37 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by: jamesn123

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Lewis37 

WiFi speedtests will likely never reach 900mbps, that is not the intended usecase of the connection.

As for the wired speed, this should be close to 900mbps but consoles speedtests are often not accurate. Do you have a PC/Laptop you can use to test ethernet instead?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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