Ongoing Internet connection problems

[misslincs]

Every day my Sky Broadband is dropping out, I cannot use my Sky Tv either, rang Sky who advised can't find a problem, but as of today I am still having the same problem, I have a life line connected to my Sky Talk line too and this cannot dial out ever.  I have only had this connection problem since my broadband package was changed to a lower priced one, am sure Sky are behind this.  

[Tom-W19]

Hi @misslincs 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Thanks for chatting to us @misslincs . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks